Posted: Mon Jul 12, 2010 8:23 pm
Post subject: continued QuizMaker discussion
I hope other members of this forum will comment on this.
Continuing the last thread, Mikhail suggested in an email that I deactivate one of my installations of 5.0 and then upgrade to 5.5.
Thanks for the reply Mikhail, but that’s not a solution for me. I use the program on both my active computers and cannot have either one removed for the sake of upgrading.
While I am very pleased overall with the iSpring product and would like to continue using it, the lack of backward compatibility with the new version of QuizMaker has left me with two options. 1) purchasing an additional license and installing 5.5 on another computer, or 2) never upgrading the software again on my current license. Frankly, neither of these options is very good.
I can’t understand how iSpring can think that their user base would willingly roll over and accept this. You basically are telling people that it’s “too bad, that’s the way it is” when what you should be saying is “thanks for your concerns and here’s a workaround” or “we will address this issue in a point release very soon”.
Most quizzes are updated with regularity and to suddenly have to explain to clients why they look so radically different is putting us in a bad position. Never updating the software just to maintain the Quiz “look” is denying a segment of your customers the ability to enjoy the benefits of your further software development.
Does anyone else see the need for some kind of “retain original formatting” or some feature like that within the new software?
I certainly hope the senior people at iSpring are aware of this problem as I’m sure you have other users frustrated with this lack of legacy support.