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Posted: Tue May 17, 2011 7:32 pm   Post subject: Font Substitution Problem

We are using iSpring extensively and have recently run into a font issue. It seems that on some of our installations, the conversion process is changing fonts so that the output file does not use the same fonts as the PPT file. It is a little strange, because we have the exact same operating systems, versions of office, and iSpring editions, and one of our team gets faithful reproduction, while two of us do not. Again all on the same machines, operating systems, office edition and updated version of iSpring AND with all the same fonts installed. It is very strange. Anyone else having this issue? Any ideas?


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Posted: Wed May 18, 2011 7:58 am   Post subject: Re: Font Substitution Problem

Thank you for using our forum.

Please send us the original PPT file and final FlashMovie to support@ispringsolutions.com for research and indicate what versions of operation system, MS Office and iSpring software you have.

Thank you in advance!


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