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Posted: Thu Apr 04, 2013 4:46 pm   Post subject: Custom Slideshows in PPT question

Hi,
Does anyone have any ideas on this one?

Scenario:

We have multiple animations on a single slide in PPT, and are using custom slideshows. After publishing in iSpring, everything works fine the first time through, but if the user goes back (we have back buttons on each slide), they only see the last animation on the slides that had more than one animation. They never reset.

this works in PowerPoint, but not after we publish with iSpring. We are running 6.2.0 build 3460

thanks!


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Posted: Fri Apr 05, 2013 1:20 pm   Post subject: Re: Custom Slideshows in PPT question

Do you use custom animations on your webpage, like SmartArt animations or Flash animations as they could stay at the end point when getting back to this slide?
Please show us your presentation and we will be able to troubleshoot this issue more thoroughly.


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Posted: Fri Apr 05, 2013 5:05 pm   Post subject: Re: Custom Slideshows in PPT question

The animations we use are text boxes and clickboxes, which then present the next text box, etc...

what is the best way to send you a sample of this?

thanks


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Posted: Mon Apr 08, 2013 3:05 pm   Post subject: Re: Custom Slideshows in PPT question

Please just sent it to us as an attachment to our support [at] isrpingsolutions.com email address.
If the file is too big you can share a link with us or use dropbox so we can download it and test out.


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