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Posted: Thu Jan 16, 2014 5:08 pm   Post subject: Windows Phone Issue

Our presentations from Pro 7.0 work fine on desktop browsers and Android/iPhone but Windows Phone 8 IE Mobile 10 is not working as expected (have not tested previous WinPhones).

The loading spinner does not go away, even when the presentation audio starts playing. Additionally the progress timer does not change from 00:01 and does not automatically progress to the next slide.

Pressing the next slide button works (and jumps the timer ahead) and the correct audio plays etc. However after a few 'Next' presses that stops working as well and the entire presentation becomes unresponsive.

Any advice?


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Posted: Fri Jan 17, 2014 7:49 pm   Post subject: Re: Windows Phone Issue

Thank you for your post.
Could you please send us a link to the course that you have uploaded to the Internet to support@ispringsolutions.com, so that we could test it on our devices? That would be really helpful!
Please also refer to this post in your message.


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