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Posted: Thu Mar 20, 2014 12:53 pm   Post subject: Email address format on authorisation page

Hi,

Having a problem with the e-mail field on authorisation page when it asks for user Name & Email address.

Seems the field does not like if email address has a apostrophe within it. Can you suggest a fix that will allow the user to add their correct address into that field please

Thank
Dave


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Posted: Thu Mar 20, 2014 1:44 pm   Post subject: Re: Email address format on authorisation page

Sorry adding to above.

Have used Quiz Taker Customisation to do not ask Email and create new field for Email Address, this gets me their email and bypasses issue but... By not using the correct USER_EMAIL variable it then does not show on the "from" within email client, it show inspiring

So basically, if needs the USER_EMAIL variable to accept apostrophes in an email address.

Dave


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Posted: Thu Mar 20, 2014 4:02 pm   Post subject: Re: Email address format on authorisation page

Hi, Dave,
Thank you for your post.
Could you please send us some screenshots that would demonstrate the issue to support@ispringsolutions.com? This would be really helpful. Also please refer to this post in your email.


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Posted: Thu Mar 20, 2014 4:14 pm   Post subject: Re: Email address format on authorisation page

Hi lena,

Email sent with details and attachment as requested.

Dave


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Posted: Wed Apr 02, 2014 5:51 pm   Post subject: Re: Email address format on authorisation page

Know via email it was acknowledged the issue and will be fixed, but can anyone say when, as I see we've has fixed but not for this?


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Posted: Wed Apr 02, 2014 10:13 pm   Post subject: Re: Email address format on authorisation page

Thank you for your post.
Actually our engineers are working on this now and the new update with this option should become available soon. As soon as the new build is available we will get back to you with the download links.


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