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Posted: Fri Oct 10, 2014 5:24 am   Post subject: Video pause and last frame turns white or black

Hello iSpring,

By the time I updated my iSpring 7 and I got this bugs:

1. When you click pause, the screen turns white and not the still (pause) view of the video. Please see screenshot.
Image

2. When the video reaches its last frame it turns black sometimes white. Please see screenshot.
Image

Please help :(

Thank you.


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Posted: Fri Oct 10, 2014 6:23 pm   Post subject: Re: Video pause and last frame turns white or black

Thank you for the post!
We are really sorry for the temporary inconvenience!
Actually our engineers have already fixed the issue.
Please contact our support team at support@ispringsolutions.com and we'll send you the link to update the product.


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