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Posted: Wed Apr 22, 2015 9:59 am   Post subject: Power point has issues with thi plug-in warning

Hi my PPt gives me the above message, this has happened since I did the new upgrade, using 2013.

It advises me to de install and reinstall the latetest version.

What should I do?


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Posted: Wed Apr 22, 2015 6:47 pm   Post subject: Re: Power point has issues with thi plug-in warning

Please try to reinstall iSpring completely on your machine by following the steps below:
1) Close MS PowerPoint;
2) Delete iSpring from your computer via Control Panel --> Add or Remove Programs;
3) Delete the iSpring folder manually if it is not removed automatically: "C:\Program Files\iSpring";
4) Delete the iSpring Solutions folder manually if it is not removed automatically: "C:\Program Files\Common Files\iSpring Solutions";
5) Delete the iSpring Solutions folder manually: "C:\Users\your_user_name\Application Data\iSpring Solutions"

After that, please install iSpring again to your computer.


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