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Posted: Wed Oct 07, 2015 7:24 pm   Post subject: Publish to Video - No Picture

When I publish to a video file using the method outline at http://www.ispringsolutions.com/docs/di ... g+to+video, the resulting video does not show the presentation slides. Instead, I have a slide-sized video of the display of a portion of my second monitor.

Is the second monitor a problem? I unplugged the power to it to test and instead got a video of the desktop.

I don't even see where the video is supposed to record... Behind the progress window, I can see the slides cycling as it records, but are they supposed to display in fullscreen??


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Posted: Mon Nov 16, 2015 7:53 pm   Post subject: Re: Publish to Video - No Picture

Hello!
Thank you for the post.
Sorry to hear that you're having this problem with the option Publish to video.
Can you please let me know what version of iSpring authoring tools you're using?
Our engineers are hard at work on improving the video conversion capability of our products.
I think you can also try to publish the same presentation with the most recent iSpring Suite 8 build, as the problem shouldn't occur there:
http://www.ispringsolutions.com/ispring-suite
Please keep me updated about the outcome!


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