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Posted: Sat Jan 16, 2016 1:57 am   Post subject: Quizmaker 8

I have a quiz where my client has asked for the questions in a word document. I have tried several times to publish to Word, however, each time, the questions are exported but then the whole program freezes when it is trying to save. I have tried selecting different locations to save to, but nothing works.

Does anyone have any suggestions? I really don't want to have to copy and paste every question.

Thanks!


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Posted: Mon Jan 18, 2016 8:23 am   Post subject: Re: Quizmaker 8

Thank you for posting here!

In order to suggest anything, it would be helpful to know:
1) QuizMaker version which you are using;
2) MS Office that is installed.

Also, please let me know if you recently installed a new version of MS Office.


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Posted: Mon Jan 18, 2016 9:42 pm   Post subject: Re: Quizmaker 8

Hi Vladimir!

I have Quizmaker 8.1.0 Build 12213 and Office 365 - it has just recently updated and the applications themselves show as Word 2016 etc.

Cheers

Tina


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Posted: Tue Jan 19, 2016 7:50 pm   Post subject: Re: Quizmaker 8

Tina,

It seems that there are leftovers of the previous version of MS Office in the system registry.
In similar cases, iSpring tries to call PowerPoint 2013, but fails, as it is uninstalled. At the same time the keys for version 2016 are not set properly in the registry.
I would suggest to ask IT specialists to look at the registry settings and remove MS Office keys:

Image

Note that it should be done by specialists who are responsible for the network maintenance (e.g. system administrator).


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Posted: Tue Jan 19, 2016 7:55 pm   Post subject: Re: Quizmaker 8

Thanks for coming back to me Vladimir.

That won't work for me I'm afraid - I'm a one man band!

Thanks anyway - I'll copy and paste

Tina


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Posted: Tue Jan 19, 2016 8:04 pm   Post subject: Re: Quizmaker 8

Tina,
In this case, let me suggest that you take a look at the article below:
http://smallbusiness.chron.com/delete-r ... 64607.html

This article explains how to remove keys in the system registry.
Hope this helps!


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Posted: Thu Jan 21, 2016 12:21 am   Post subject: Re: Quizmaker 8

Thanks Vladimir,

For a one off issue, it's just easier to copy and paste.

Thanks anyway

Tina


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Posted: Fri Jan 22, 2016 11:16 am   Post subject: Re: Quizmaker 8

Hi Vladimir

Just thought I'd let you know - I was able to save the document successfully as a pdf rather than Word. That did what my client needed, so all good!

Cheers

Tina


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Posted: Fri Jan 22, 2016 11:38 am   Post subject: Re: Quizmaker 8

Hello Tina,

Thank you for letting me know about that! Glad to know that workaround is found.


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