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Posted: Tue Sep 14, 2010 4:26 pm   Post subject: missing audio

I did a recording the other day, however when i publish the ppt there is no sounds. But if i click on the record audio, i shows there is time for each slide which indicates there is an audio track, because each slide has various times. Where should i look to re-import those audio tracks.


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Posted: Wed Sep 15, 2010 1:55 pm   Post subject: Re: missing audio

Hi,
The problem might occur if your presentation has been replaced without resource folder before publishing. All audio files recorded with iSpring are stored in the same folder where your original PowerPoint presentation is in the subfolder with the same name as your presentation. Recorded audio can be lost if you replace your presentation without this data folder. In order to retrieve the audio narration, please try to find this folder and relocate it to the same folder where your PowerPoint presentation is now.


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Posted: Wed Sep 15, 2010 5:39 pm   Post subject: Re: missing audio

Great - that seemed to work.. thanks!


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