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Posted: Tue May 24, 2011 2:16 pm   Post subject: Powerpoint crashing - issues with ispring2003.dll

Hi All,

I have downloaded the free version of iSpring in order to test it for a future project. I installed it successfully and tried to use the addon bar in Powerpoint to produce a scorm version of a presentation I have.

The problem Im facing is that each time I try to convert, powerpoint crashes and come up with the following:

Problem signature:
Problem Event Name: APPCRASH
Application Name: POWERPNT.EXE
Application Version: 11.0.8334.0
Application Timestamp: 4d6ea32b
Fault Module Name: ispring2003.dll
Fault Module Version: 5.7.0.3019
Fault Module Timestamp: 4dccef68
Exception Code: c0000005
Exception Offset: 0000257e
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office11Crash
skulcid: 1033

Any ideas as to what the problem could be as it seems as though ispring2003.dll is the culprit. I have reinstalled but to no avail.

Help anyone please?


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Posted: Wed Sep 07, 2011 4:21 pm   Post subject: Re: Powerpoint crashing - issues with ispring2003.dll

Has anyone replied yet with a solution??


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Posted: Wed Sep 07, 2011 6:09 pm   Post subject: Re: Powerpoint crashing - issues with ispring2003.dll

Let me ask you are you guys using MS Office 2003? The screenshot of this issue and definite descriptions sent to our support desk would be appreciated and we will try to help you in solving this problem.
Please try to update iSpring to the most recent built version. Maybe it helps.


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