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Posted: Mon Mar 26, 2012 8:54 pm   Post subject: iSpring Kinetic

I'm working with Kinetics for the first time. When I puplish it the cover I selected is just plain white, and so the back cover. What am I doing wrong? thanks.


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Posted: Tue Mar 27, 2012 2:34 pm   Post subject: Re: iSpring Kinetic

In order to change the face and back covers, please use the Page Design section in iSpring Kinetics Menu.
For more information, please check out iSpring Kinetics 6.0 Help docs on our website using the link below:
http://www.ispringsolutions.com/help/in ... pages.html
You can find all Helping Materials for Ispring Kinetics in our Knowledge Base on our website using the following link:
http://www.ispringsolutions.com/kb/kine ... _questions
If you do everything exactly as it is said in Helping Materials and the issue still persists, please send us a message to support@ispringsolutions.com, providing RAW and converted Kinetics file. Please also specify the version of iSpring that you use.


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Posted: Tue Mar 27, 2012 6:58 pm   Post subject: Re: iSpring Kinetic

The issue was with the Flash player verision I was using. Once I downloaded and installed version 11 from http://get.adobe.com/flashplayer/ it worked perfect. Thanks for the quick reply and help offline.


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Posted: Wed Mar 28, 2012 10:36 am   Post subject: Re: iSpring Kinetic

Thank you very much for reporting this. It is always nice to hear that the issue has been resolved and our clients are satisfied with the work of our Support Team.
Whenever you have any questions regarding iSpring, please don't hesitate to contact us. We will be glad to provide you with further assistance.


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