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Posted: Mon Jun 25, 2007 2:37 pm   Post subject: Doesn't show any toolbar / Usermade motions not supported

My powerpoint is completely available to respond other VBAs.

And It trusts all templates and add-ins.

It is perfectly installed by an expert, without any missing component, only a few days ago.


But 2.1 trial version cannot visualize any additional toolbar in my powerpoint 2003.



... How can I deal with it? I think purchased version is not able to show the toolbar in my powerpoint..

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I've found that it works in someone else's computer.


When I tested the publishing ability,

user-made motions and edited-from-provided motions were not working.

I think it's better to notify about this in the help file and the web site..



So I don't have to purchase this because it doesn't support usermade motions...

(I'm making detailed molecular movement model show in powerpoint..

and I have to convert it to swf..)


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Posted: Mon Jun 25, 2007 3:31 pm   Post subject:

Hi Rende

I am glad that you were able to try our product. The user-made motions are supported by FlashSpring Pro and it is surprising for us to hear that it did not work for your pesentation. Could you please send us a sample PowerPoint slide which can help us to duplicate the problem on our computer? You can send it to support@flashspring.com .We will try to fix it as soon as possible.

Thank you!
Looking forward to your reply.


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Posted: Mon Jun 25, 2007 11:51 pm   Post subject: Thanks for your advice.

I'll borrow a computer that Flashspring Pro can work in,

and make a presentation file,

and then publish it into flash by Flashspring Pro trial,

and send those two files soon.


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Posted: Mon Jun 25, 2007 11:53 pm   Post subject: Thanks for your advice.

I'll borrow a computer which it can work in and make a sample and send soon.


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