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Posted: Mon Apr 27, 2009 2:40 pm   Post subject: Cannot customize player

I am using a trial version of ispring presenter and powerpoint 2007. When I try to customize player (Advanced player and others) I dont get it. I only see a blank page with the title: "Customize player" but there are not controls to customize the player.
Please, help me.

Thanks in advanced.


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Posted: Tue Apr 28, 2009 3:47 pm   Post subject: Re: Cannot customize player

Thank you for your question.

The problem you face can be because version of Flash Player installed on your PC is not the latest.

To solve your problem with Player customization, please, follow these recommendations:

1. Open the following link in the Internet Explorer (not Firefox, Mozzila, Opera or any other web browser):

http://www.adobe.com/go/getflashplayer

2. Follow the instructions given on that page to download and install to your computer the latest FlashPlayer plugin.

3. Restart your PowerPoint and try to customize players again.


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