Posted: Tue Dec 01, 2015 6:10 pm
Post subject: Re: Chinese characters are not shown on the published playe
Thank you for reporting on that!
In order to help you better, I need to ask you a few questions.
1. What version of iSpring program are you using? You can find out the number of the build if you click on where it says About from iSpring ribbon.
2. What browsers do you use to open the presentation?
3. What format did you select when you published the presentation? (Flash, HTML5, Combined)?
This issue can arise if some fonts that are used in the presentation are not installed in your system. You can check it if you go to Control Panel -> Fonts.
It would be great if you send us your original presentation (.pptx) for testing to email@example.com.
Thanks in advance!