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Posted: Sat Feb 04, 2012 12:25 am   Post subject: ispring 6.0 and Office 2012

When I try to use ispringfree 6.0 to convert a 2010 PowerPoint, the slides and transitions carry over into flash but the videos do not. Why is this? In the previous version of Office and ispring everything worked like a dream. Now, I am not happy. No matter what I do, I can't get the enbedded videos to play once the PP is converted. Please help me.


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Posted: Mon Feb 06, 2012 4:27 pm   Post subject: Re: ispring 6.0 and Office 2012

I don't think that the video processing depends on the version of the MS Office. It shouldn't stop working after you switch to the new version of PowerPoint. Please try to reinstall the software maybe it will help.
Please read the following topic in our knowledge base to learn which video formats are supported:
http://www.ispringsolutions.com/kb/faq/ ... y-why.html

You also can try to download and install so called codec pack onto your computer to see if it helps to convert the videos.


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