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Posted: Tue Feb 10, 2015 2:10 pm   Post subject: Maximize button on player isn't working

Hi,

I've created a SCORM file from a Powerpoint presentation using iSpring Free and uploaded it to our LMS. As the slides don't fill the browser window when you first open the SCORM course, I tried to maximize the presentation using the Maximize button on the iSpring control bar. Unfortunately, despite being able to click the button, the presentation doesn't increase in size. The maximize option worked fine in the preview mode, so why isn't it working in my LMS? I can't get this to work in either Chrome or Firefox. Any suggestions on how to deal with this issue?


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Posted: Tue Feb 10, 2015 2:33 pm   Post subject: Re: Maximize button on player isn't working

Hello, Lolorn!

Thank you for posting here. Could you please contact our support team at support@ispringsolutions.com and provide some more details on the issue? What LMS do you use and how is the SCORM package uploaded there? Does the issue reproduce when viewing package locally in a browser?

Our specialists will be happy to help you to resolve the issue as soon as possible.


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Posted: Tue Feb 10, 2015 2:41 pm   Post subject: Re: Maximize button on player isn't working

Hi Olga,

When I produce either the HTML5 or Flash versions and test locally in multiple browsers the issue does not re-occur. It seems like it may have something to do with my LMS, but I will speak with your support team to confirm. Thanks for both the direction, and the quick response!


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Posted: Tue Feb 10, 2015 2:48 pm   Post subject: Re: Maximize button on player isn't working

Hello, Lolorn!

Thank you fro your reply. We look forward to your message. Please feel free to contact us any time.

Have a nice day!


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Posted: Wed Apr 20, 2016 12:02 am   Post subject: Re: Maximize button on player isn't working

Hi @lolorn and @Olga

Did you have a solution?

I'm having the same issue.

I have an exported .swf that is in Moodle and the maximise button doesn't work.

I've tried different browsers, i've tried different moodle setting but nothing, still no maximise button

Any help much appreciated

Pete


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Posted: Thu Apr 21, 2016 6:24 pm   Post subject: Re: Maximize button on player isn't working

Thank you for the post!

We always try to inform our customers that when using an LMS, the Full screen functionality depends not only on the software but on the settings of the system where the course is uploaded to.

Some LMS's don't allow users to view the module in the Full screen mode.

Here I found some links on this matter:

https://moodle.org/plugins/atto_fullscreen

https://moodle.org/plugins/local_fullscreen


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