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Posted: Tue Nov 11, 2014 12:59 pm   Post subject: exporting to Word

Can't export to Word. Message states: "unable to export". What can I do?

Thank you.


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Posted: Tue Nov 11, 2014 1:17 pm   Post subject: Re: exporting to Word

Thank you for posting here!

This can occur if iSpring does not have an access to the destination folder.
Please try to publish the quiz into the folder on your local drive (e.g. on desktop). At the same time, please make sure that the .quiz file to publish is located on your local drive as well.
The thing is that iSpring can be blocked if you have some restrictions on the destination folder (e.g. if it s a network folder) or if the .quiz file is located in the folder with restrictions or on an external carrier.

Hope this was helpful.


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Posted: Tue Nov 11, 2014 1:49 pm   Post subject: Re: exporting to Word

Thanks for the quick reply. Already attempted your suggestion but keeps doing the same. Also, after declaring "unable to export" the software opens a browser. Sorry to bother you.


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Posted: Tue Nov 11, 2014 2:12 pm   Post subject: Re: exporting to Word

Could you please send me the .quiz file via email (support@ispringsolutions.com)?
So I will be able to test it on my side and reply you asap I have an answer.


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Posted: Tue Nov 11, 2014 4:39 pm   Post subject: Re: exporting to Word

Thank you. Will do later.


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