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Posted: Mon Jul 25, 2011 7:35 pm   Post subject: Not seeing entire video

I was using the free version and having great success converting my PPT presentations with audio. I downloaded the Pro version trial, and all of a sudden, the videos were only showing 25% of the PPT slide and the player was not visible. I have reinstalled to no avail. I have disabled other PPT plugings to no avail (i.e. Articulate Studio, Camtasia). What's up? Anyone else having this issue?


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Posted: Tue Jul 26, 2011 3:51 pm   Post subject: Re: Not seeing entire video

Could you point out this presentation to let us see and research it? You can give the link to it or send PPT with resultant Flash to support email.


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Posted: Wed Nov 05, 2014 5:03 pm   Post subject: Re: Not seeing entire video

How did you insert the video? We had this problem too but you have to make sure the timeline is the same length of the video, it doesnt always default to that. So go to manage narration and look at the timeline at the bottom of the video slide and drag it to the same length as the actual video otherwise it will cut off.


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