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Posted: Fri Nov 09, 2012 4:14 pm   Post subject: No audio from some slides in Explorer 9

I have discovered that the audio from some slides is not paying in Internet Explorer 9 on windows 7, there is no problem at all in Chrome or Firefox. This issue seems to be intermittent with different slides having no audio each time it is encoded. Any ideas? I need to be able to use all browsers on all operating systems. Many thanks.


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Posted: Fri Nov 09, 2012 10:33 pm   Post subject: Re: No audio from some slides in Explorer 9

Please make sure that you use Extended Compatibility option at the Advanced tab of the Publish window. Are there just some particular slides where sound is not playing in IE?
Could you please give us the link to your presentation to test it out? Please contact us at our support email.


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Posted: Tue Nov 27, 2012 7:58 pm   Post subject: Re: No audio from some slides in Explorer 9

This has now been fixed in the latest software release, many thanks.
Chris


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