Posted: Mon Aug 03, 2015 6:17 am
Post subject: no video on iPad / Android
First of all, I'm french and my english is not very good, so sorry for the faults.
I've bought your wonderful soft a few weeks (iSpring Suite) to convert a big powerpoint presentation with photos and videos in HTML5. The HTML has to be showed on iPad and Android tablet.
Conversion is ok, no problem. I sent the files on my server, ok for that too. I load the files on tablet, choosing the launch bouton to see it on iSpring viewer, the presentation open on it and I show all BUT :
1/ the videos don't play
2/ on Android tablet (and only Android) I can't choose 'Display offline', I've got a message 'dowload error'. The same presentation is dowloaded on iPad ...
Can you help me ?
I'm using iSpring Suite 7.1.0 build 8627
Thanks a lot