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Posted: Tue Feb 26, 2013 1:17 pm   Post subject: Customised template is not applied

I've have course presentation and I customised the presentation template with my company colours. I saved the template and exported it. The problem is that the template settings do not stick. So I click on apply and close, and all my colours and presets are gone. When I go back I can either import my saved template or start again. My saved colours are gone as well.

Also, after publishing the presentation, all I get is a grey screen with the uploader.

I tried html5, flash and both.

Is there anything I do wrong?

Thanks.

Inge


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Posted: Tue Feb 26, 2013 4:07 pm   Post subject: Re: Customised template is not applied

Hi Inge, thank you for using our forum.

Please send us the exported player settings file for research (support@ispringsolutions.com) and describe step-by-step how we can reproduce the problem. Also please click on the "About" button on iSpring panel and specify the exact build number of iSpring Pro 7.


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