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Posted: Thu Dec 19, 2013 7:23 pm   Post subject: Animation lag in Firefox 26

iSpring version 7.0.0 Build 4456
Firefox version 26

After publishing the files and uploading to our content server, we preview the presentations before releasing to our students. Since the last update for iSpring 7 we have noticed that all presentations published are now extremely laggy in animations, take up to 3 seconds to pause the presentation, and constantly show the loading "flower".

I have published PowerPoint files from 2 different systems with the same results.

An example of the problem can be viewed at:
https://ool-content.walshcollege.edu/CourseFiles/DOL/iSpringHTML5Test/iSpring7-Testing/voppt-lecture.html

The source file can be downloaded at:
https://ool-content.walshcollege.edu/CourseFiles/DOL/iSpringHTML5Test/iSpring7-Testing/PreparingForAnInterview.rev.pptx

If you open the presentation in Google Chrome, the presentation functions as it should. However, if you open the same link in Mozilla Firefox, the animations are delayed.

Anyone else having this type of problem?


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Posted: Fri Dec 20, 2013 4:00 pm   Post subject: Re: Animation lag in Firefox 26

I have researched your presentation and there are no issues with animations at all but with sounds. I tried exporting them from the PPTX file and they don't seem to be working.
Please embed sounds again. You can use convenient iSpring Manage Narration tool for doing that.


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Posted: Fri Dec 20, 2013 4:25 pm   Post subject: Re: Animation lag in Firefox 26

Thank you for the research Mikhail.

I have tested this with another presentation that was having similar trouble and this has solved the issue.


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Posted: Fri Dec 20, 2013 5:24 pm   Post subject: Re: Animation lag in Firefox 26

Sorry to ask about a second file, but the presentation located at:
https://ool-content.walshcollege.edu/CourseFiles/DOL/iSpringHTML5Test/iSpring7-Testing2/voppt-lecture.html

Is still having trouble, even after applying the fix that you identified previously.

The source file is at:
https://ool-content.walshcollege.edu/CourseFiles/DOL/iSpringHTML5Test/iSpring7-Testing2/Wk4_Lec1_BusCasThft_Examples_rev.pptx

Could you take a look at this presentation please?


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