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Posted: Sun Sep 08, 2013 8:25 am   Post subject: Error Log

When I try presenter 7 following error log was created (however, I don't understand the error but I am forwarding to you for further investigation):

iSpring Presenter session is started
Init Publish Dialog
General page created
Settings page created
Media page created
Advanced page created
Protection page created
Lms page created
General tab activated
Publish Dialog initialized
General tab activated
Playback and Navigation tab activated
Compression tab activated
Advanced tab activated
Protection tab activated
PublishDialog - OnOk
Saving PPTX presentation copy to C:\Users\VIKASH~1\AppData\Local\Temp\iSpring\Convert\~pptx_copy.pptx
Opening presentation copy file...Ok
Presentation export started (SWF)
Presentation: C:\Users\VIKASH~1\AppData\Local\Temp\iSpring\Convert\~pptx_copy.pptx
Number of slides: 3
Slide dimensions: 720.0 x 540.0
Collecting slides
Adding slide: 0
CSlide() constructor is called
Slide created. adding it into slides collection
Adding slide: 1
CSlide() constructor is called
Slide created. adding it into slides collection
Adding slide: 2
CSlide() constructor is called
Slide created. adding it into slides collection
Build animated items
Export media items to SWF DOM
Export animated items to SWF DOM
Exporting item 0 - Saving effects to animation time line... Exporting them to SWF
Exporting item 1 - Saving effects to animation time line... Exporting them to SWF
Exporting item 2 - Saving effects to animation time line... Exporting them to SWF
Exporting item 3 - Saving effects to animation time line... Exporting them to SWF
Saving slide background
Background is saved.
Build animated items
Export media items to SWF DOM
Export animated items to SWF DOM
Exporting item 0 - Saving effects to animation time line... Exporting them to SWF
Exporting item 1 - Saving effects to animation time line... Exporting them to SWF
Exporting item 2 - Saving effects to animation time line... Exporting them to SWF
Exporting item 3 - Saving effects to animation time line... Exporting them to SWF
Exporting item 4 - Saving effects to animation time line... Exporting them to SWF
Saving slide background
Background is saved.


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Posted: Mon Sep 09, 2013 2:40 pm   Post subject: Re: Error Log

In order to help you we need to test your presentation and reproduce the problem you have on our computer. If it is possible, could you please send your original PowerPoint presentation to support@ispringsolutions.com? We guarantee absolute confidentiality; the file will be used only for researching the problem.
Please also put a link to this post in your message. Thank you!


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