Author Message

Posted: Mon May 03, 2010 9:56 am   Post subject: Password protected PPT hangs component

Hi,
We've noticed that if someone tries to upload and convert a password-protected presentation, this will block iSpring from converting anything and can only be solved by manually killing the blocking powerpnt.exe process.
Is there any way to pre-detect if a presentation is password protected before we try to convert it, so that we can prevent this from occuring?


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Posted: Tue May 04, 2010 9:25 am   Post subject: Re: Password protected PPT hangs component

Hi,
Please let me know which version of the product you use?
Thank you!


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Posted: Thu May 06, 2010 6:10 am   Post subject: Re: Password protected PPT hangs component

We're using version 4.2.1.2636


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