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Product Q&A

Have a question about iSpring products? Ask away! Or share your knowledge and post an answer.

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Activating with iSpring Suite Account
We sometimes get questions about iSpring Suite activation. So, we decided to publish a post with step-by-step instructions to help you activate your license easily.…
- Kseniya BrightCommunity Manager
- K_ibright
- updated 7 mths ago
- 249
- 1
- Product Q&A
Activating iSpring Suite 11
If you purchased iSpring Suite, you will receive an email with a license key. You can activate your license with this key. Important: Activation with a license key is possible only if you purchased…
- Kseniya BrightCommunity Manager
- K_ibright
- updated 7 mths ago
- 482
- Product Q&A
Issue with publish
Hello,last month when I convert pptx to scroom in first time take too long but after that we publish that pptx again is very fast (use Temp folder for rendered videos) But now when I pubish in…
- Mostafa
- Mostafa
- 12 days ago
- 9replies
- 21
- Last replyPolly ShepardiSpring2 days ago
- Product Q&A
Change how fast the answer options are displayed
Hey there, where can I change the speed at which the answer options (A, B, C etc.) of my quiz are displayed for the user? I'm using iSpring Quizmaker, making a quiz for a trade fair.…
- LizzieQuizzie
- LizzieQuizzie
- updated 6 days ago
- 4replies
- 5
- Last replyLizzieQuizzie5 days ago
- Product Q&A
- Answered
- Answered
Quiz used in Power Point
Can I use one quiz with different groups of question within one power point? Am I being able to select on different slides different group of questions from same quiz?…
- Dejan
- Dejan
- 9 days ago
- 1reply
- 5
- Last replyMiley BodieiSpring9 days ago
- Product Q&A
Let’s Improve iSpring Free Together
For those of you who don’t know, we offer an absolutely free authoring tool, iSpring Free. It empowers you to: Convert PowerPoint presentations to online courses Build interactive online courses…
- Kseniya BrightCommunity Manager
- K_ibright
- updated 2 wk ago
- 2replies
- 21
- 1
- Last replyKseniya BrightCommunity Manager12 days ago
- Product Q&A
Ispiring Products
What sort of products offer by Ispiring?
- jenifer skys
- Content Writer
- jenifer_skys
- 3 wk ago
- 1reply
- 8
- Last replyKseniya BrightCommunity Manager3 wk ago
- Product Q&A
Interaction and Text-to-Speech
Hi, We love the text-to-speech feature in iSpring, but we'd like to leverage this feature in individual interactions as well. Now we use the function on the individual PowerPoint page,…
- Andreas Rieger
- Andreas_Rieger
- 1 mth ago
- 5replies
- 34
- 1
- Last replyKasey FosteriSpring3 wk ago
- Product Q&A
Course player: Resources tab > Link to Google doc not working
In the customized course player of a published course which is shared via iSpringSpace, there is a resources tab where I have placed a link to a google doc (shared publicly to anyone with the link).…
- Paulina MartineziSpring Championship Winner
- Language teacher
- Paulina_Martinez
- 3 wk ago
- 3replies
- 9
- Last replyHellen MitchelliSpring3 wk ago
- Product Q&A
- Answered
- Answered
Can simulations generated on SAP Enable Now be hosted on iSpring LMS?
- Namita
- Namita
- 1 mth ago
- 1reply
- 3
- Last replyAnnie SheltoniSpring1 mth ago
- Product Q&A
Allow pressing enter in answers
I want to create the following question: Which set of conditions match the policy shown? A. Traffic flows that meet any one of the following three conditions:…
- Luis Herrera
- Luis_Herrera
- 1 mth ago
- 5replies
- 18
- Last replyTina RossiSpring1 mth ago
- Product Q&A
Audio Disappearance on original PowerPoint file after publishing on iSpring
I have been publishing content using iSpring recently but have come across a issue regarding the original PowerPoint file post publishing. In these two instances I have published two PowerPoints…
- Joshua Lopez
- Joshua_Lopez
- 1 mth ago
- 1reply
- 22
- Last replyVincent CookiSpring1 mth ago
- Product Q&A
PowerPoint to HTML5 Conversion Issue
We're unable to publish our PowerPoint Presentations as we always get an error message that iSpring Suite is unable to convert the presentation due to an unknown error. We have version 8 of iSpring.…
- Zoran
- Zoran
- updated 1 yr ago
- 2replies
- 243
- Last replyCheryl1 mth ago
- Product Q&A
- Answered
- Answered
Combine Likert scale with Narrative explanation
I intend to gather some pre-course information from my students. I am considering asking some questions using the Likert Scale template such as "How would you rate the pre-training registration…
- Trevor Strother
- Trevor_Strother
- 1 mth ago
- 2replies
- 8
- Last replyTrevor Strother1 mth ago
- Product Q&A
quiz : close-button when passed or failed
How can i close a quiz (when passed or failed) and go to the next slide?
- Ann
- Ann
- 2 mths ago
- 5replies
- 25
- Last replyAlexandra ClelandiSpring1 mth ago
- Product Q&A
- Answered
- Answered
Doing a trial of iSpring Suite... Trying role plays but can you only have 1 character?
I don't see how you can have an actually role-play with 2 people (2 character images) talking to each other with iSpring. Is that accurate? Not a great way for a role -play with a customer for…
- Kathleen
- Kathleen.2
- 1 mth ago
- 1reply
- 19
- Last replyTina RossiSpring1 mth ago
- Product Q&A
Ports required for network access?
Are there specific ports required to access iSpring over a company network? We seem to be blocked from accessing iSpring via PowerPoint or iSpring Space when on the company network.
- Jason Kosewick
- Jason_Kosewick
- 1 mth ago
- 1reply
- 25
- Last replyTina RossiSpring1 mth ago
- Product Q&A
Does iSpring include background audio music?
Hi there, I've just created a silent screencast, and I was hoping to add a little background music. Does iSpring Suite Max include free background music that you can select/insert,…
- Jennifer Cossette
- Jennifer_Cossette
- 2 mths ago
- 2replies
- 19
- Last replyJennifer Cossette2 mths ago
- Product Q&A
- Answered
- Answered
Admin rights installation
Hi ! I work for an educationnal institution and our users don't have admin rights on computers. iSpring seems to push 2 updates per month and those updates need admin rights to install.…
- Raphael Gagnon
- Raphael_Gagnon
- 2 mths ago
- 1reply
- 30
- Last replyAnnie SheltoniSpring2 mths ago
- Product Q&A
Removing scoring from quizzes
Hi How do you remove the scoring in a quiz without turning it into a survey? Hope you can help Thanks
- Jon
- Jon
- 2 mths ago
- 2replies
- 21
- Last replyJon2 mths ago
- Product Q&A
Where does Project Name data come from?
I have an ongoing issue when publishing a PowerPoint to iSpring, and I have been unsuccessful in finding out how to correct the Project Name. Even if I change it,…
- Theresa Duing
- Theresa_Duing
- 2 mths ago
- 1reply
- 14
- Last replyVincent CookiSpring2 mths ago
- Product Q&A
How to Assign a Team Supervisor in iSpring Learn LMS
If you need to provide team supervisors with access to training reports, you can do so with iSpring Learn in a few clicks. Supervisors will be able to track their team’s training progress and…
- Kseniya BrightCommunity Manager
- K_ibright
- 2 mths ago
- 5
- Product Q&A
MP4 Freezing
I have many MP4s uploaded into a powerpoint but only one of them freezes and won't start back up again. If you leave it long enough it will just move onto the next slide.…
- Gayle Wilson
- Gayle_Wilson
- 2 mths ago
- 1reply
- 17
- Last replyAnnie SheltoniSpring2 mths ago
- Product Q&A
Quiz maker - multiple (two) correct answers
Hello, I'm trying to make a quiz with 1 question with 4 answer options, from which 2 should be correct. - For example: Which color is John Doe favorite?…
- Trejo Deys
- Trejo_Deys
- 2 mths ago
- 5replies
- 19
- Last replyMiley BodieiSpring2 mths ago
- Product Q&A
Pasting text into quizzes
Is there any way to directly paste text from e.g. PowerPoint or Word docs directly into questions in quizzes? At the moment, I have to close the quiz, copy the text, paste the text,…
- Jon
- Jon
- 2 mths ago
- 2replies
- 23
- Last replyJon2 mths ago
- Product Q&A
- Answered
- Answered

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Have a question about iSpring products? Ask away! Or share your knowledge and post an answer.

iSpring Community Forum

Product Q&A

Activating with iSpring Suite Account

Activating iSpring Suite 11

Issue with publish

Change how fast the answer options are displayed

Quiz used in Power Point

Let’s Improve iSpring Free Together

Ispiring Products

Interaction and Text-to-Speech

Course player: Resources tab > Link to Google doc not working

Can simulations generated on SAP Enable Now be hosted on iSpring LMS?

Allow pressing enter in answers

Audio Disappearance on original PowerPoint file after publishing on iSpring

PowerPoint to HTML5 Conversion Issue

Combine Likert scale with Narrative explanation

quiz : close-button when passed or failed

Doing a trial of iSpring Suite... Trying role plays but can you only have 1 character?

Ports required for network access?

Does iSpring include background audio music?

Admin rights installation

Removing scoring from quizzes

Where does Project Name data come from?

How to Assign a Team Supervisor in iSpring Learn LMS

MP4 Freezing

Quiz maker - multiple (two) correct answers

Pasting text into quizzes

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