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Have a question about iSpring products? Ask away! Or share your knowledge and post an answer.

iSpring Certification Program
59,000 clients worldwide use iSpring products to create and deliver eLearning. These companies are constantly looking for specialists who can run projects with iSpring software.…
- Kseniya BrightForum Manager
- Media Manager
- K_ibright
- 2 mths ago
- 161
- Product Q&A
Activating iSpring Suite Max
We have a lot of questions about iSpring Suite activation. So, we decided to add this post to help you solve this task easy and fast If you purchased the iSpring Suite Max package,…
- Kseniya BrightForum Manager
- Media Manager
- K_ibright
- 4 mths ago
- 35
- Product Q&A
Activating iSpring Suite 10
If you purchased iSpring Suite , you will receive an email with a license key. You can activate your license with this key. Important: Activation with a license key is possible only if you purchased…
- Kseniya BrightForum Manager
- Media Manager
- K_ibright
- 4 mths ago
- 40
- Product Q&A
How to integrate TalentLMS.
Hi, Good day! I'm using TalentLMS, and I plan to use Ispring QuizMaker do you have any tips or ideas for setting up and using it correctly? I hope you can help me. Thank you so much
- Rene Boy
- Rene_Boy
- 3 days ago
- 1 reply
- 8
- Katelyn ChamberlainiSpring3 days ago
- Product Q&A
Text Labels and mobile device popups
In my course that I have SCORM'd (2004) to my LMS, everything works perfectly on desktop and in Citrix. When I am on a mobile device using the Edge browser,…
- Shannon
- Shannon
- 4 days ago
- 3 replies
- 13
- 1
- SimoniSpring4 days ago
- Product Q&A
Notify other users when they complete a training to emulate the others
Hello, in iSpring, the administrators get the possibility to be notified when a user has finished a training. Is there a way to configure the portal so that the other users in the same company get…
- Caroline
- Caroline
- 4 days ago
- 1 reply
- 6
- KarinaiSpring4 days ago
- Product Q&A
Clicks no longer working after adding text-to-speech
Hi, I have created a course and published to html, which works fine and animates on mouse clicks as it should. The trouble is, when I add text-to-speech and then publish again to html,…
- Mike
- Mike.1
- 4 days ago
- 1 reply
- 7
- Annie SheltoniSpring4 days ago
- Product Q&A
Is there a GET to retrieve the badges of a user using REST API?
Hi, we would like to know if it's possible to show the badges earned by our users in iSpring into the profile settings of the same user inside our software through a REST API?…
- Caroline
- Caroline
- 5 days ago
- 1 reply
- 8
- SimoniSpring4 days ago
- Product Q&A
Add Collaborator to Multiple Projects/Courses
We have multiple staff users (around 50) who need to be collaborators on all of our projects/courses so that they can enroll their clients in courses. It is tedious and time-consuming to manually…
- Tejal
- Tejal
- 5 days ago
- 1 reply
- 5
- StephaniSpring4 days ago
- Product Q&A
When creating a course in iSpring Space/Page, can I add Voice over?
I have used iSpring Suite for years now and just upgraded to Space which also offers Pages. I like the modernized look of it, but I can't seem to find an answer to this:…
- Marieke van Rooij
- Marieke_van_Rooij
- 11 days ago
- 1 reply
- 10
- Mira HillmaniSpring11 days ago
- Product Q&A
iSpring Presenter - Restricting Player Controls and Stop Presentation If Player is Minimized
Hello I'm evaluating iSpring Presenter currently for my company and we would like to have controls in place while the course is playing. I have been able to restrict the user from advancing slides…
- Kelly Choi
- Kelly_Choi
- 2 wk ago
- 1 reply
- 10
- Annie SheltoniSpring2 wk ago
- Product Q&A
Version compatibility
Hi Is there anywhere that tells us if we are able to move between versions of iSpring without compatibility issues? I have Suite 10.3. Can I edit a course in 10, which was created in Suite 9,…
- Dave Brown
- Dave_Brown
- 2 wk ago
- 2 replies
- 12
- Dave Brown2 wk ago
- Product Q&A
- Answered
- Answered
How to Build an Interactive Role-Play with iSpring Suite
Interactive role-play is one of the most engaging eLearning activities and… one of the most difficult to create. To help you build role-plays easier, we’ve created a step-by-step guide.…
- Kseniya BrightForum Manager
- Media Manager
- K_ibright
- 3 wk ago
- 16
- Product Q&A
Slide audio cuts off early after pausing presentation
Hey, I am converting PowerPoint material to eLearing couse. PowerPoint has audio file on each slide and slide duration is adjusted accordingly. After publishing presentation to HTML5 format…
- Janne
- Janne
- 3 wk ago
- 1 reply
- 13
- Katelyn ChamberlainiSpring3 wk ago
- Product Q&A
Understanding Quiz scoring
Is there a document that describes and explains how the points work in a quiz and scoring? I don't understand, how a quiz that has 8 questions, and you set it up for 80% or better to move on,…
- Kathleen
- Kathleen.1
- 3 wk ago
- 1 reply
- 16
- Katelyn ChamberlainiSpring3 wk ago
- Product Q&A
Ispring free 64 bit needed
Hello, Every time I download the free version in the ispring site it seems to be 32 bit. Does anyone have access to a 64 bit version?
- Joe S
- Joe_S
- 4 wk ago
- 1 reply
- 12
- Polly ShepardiSpring4 wk ago
- Product Q&A
So confused about adding videos files to slides!
For my iSpring PPT elearning, I start with a PPT. I have 3 videos to add to the PPT elearning. This is what I need it do to and NOT do , of which I am having a lot of issues: 1.…
- Kathleen
- Kathleen.1
- 1 mth ago
- 1 reply
- 28
- Alexandra ClelandiSpring1 mth ago
- Product Q&A
Reporting for Learning Track
I have 2 courses in a Learning Track, of which I enrolled a department in. I am looking for reporting on the progress of those enrolled however with the filters to view it,…
- Kathleen
- Kathleen.1
- 1 mth ago
- 1 reply
- 6
- SimoniSpring1 mth ago
- Product Q&A
Is there a way to bypass converting video?
I tried to search but couldn't find the answer — is there a way to bypass converting video during export? Sometimes I need to make few adjustments to my hour-long video courses,…
- Sergey
- Sergey
- 5 mths ago
- 6 replies
- 51
- 1
- Catherine TateiSpring1 mth ago
- Product Q&A
- Answered
- Answered
Publishing to Ispring Space
I am having trouble when I go to publish to iSpring space, it tells me that it cannot publish the source files because the file is open in another spot.…
- Liz Loadholt
- Liz_Loadholt
- 8 mths ago
- 3 replies
- 53
- Polly ShepardiSpring1 mth ago
- Product Q&A
- Answered
- Answered
What are the best practices for slide duration when you have a quiz and embedded video? Should they be set to automatic?
- Kathleen
- Kathleen.1
- 1 mth ago
- 1 reply
- 9
- Polly ShepardiSpring1 mth ago
- Product Q&A
iSpring Presenter Published Images Not Appearing in Chrome
Recently, my published HTML5 files created in Powerpoint and exporting using iSpring Presenter are missing images in Chrome. The presentation has letter tiles which when clicked on,…
- Jeremy Wilson
- Jeremy_Wilson
- 1 mth ago
- 6 replies
- 21
- Mira HillmaniSpring1 mth ago
- Product Q&A
Publishing to sharepoint
Hi, I'm trying to publish some content to be viewed in a sharepoint. I publish and then save the index and folder but when we try to open it it just buffers round and does not successfully open,…
- stuart Farmer
- stuart_Farmer
- 1 mth ago
- 9
- Product Q&A
Simultaneous Appearance of all Questions / answers, feeback at "Quiz Review"
Hi, Is there a way to have questions, answers and feedback for all questions (graded quiz) listed at one end (instead of appearing one by one) Thanks
- Muneer Ahmad
- Muneer_Ahmad
- 1 mth ago
- 2 replies
- 6
- 1
- Muneer Ahmad1 mth ago
- Product Q&A
- Answered
- Answered
Pause the project if the user is inattentive
Hi, hi, i am trying ispring and i am really enjoying it. I have to build courses in SCORM format with very restrictive rules. One of these is that the user must not get distracted and must stay in…
- Angelo Alabiso
- Angelo_Alabiso
- 1 mth ago
- 4 replies
- 19
- Angelo Alabiso1 mth ago
- Product Q&A
Importing Survey Questions
Hi, The quiz has question type as graded and Survey. There seems no way to import - multiple choice (survey) questions. The default import of MC automatically makes it Graded.…
- Muneer Ahmad
- Muneer_Ahmad
- 1 mth ago
- 1 reply
- 12
- 1
- Kseniya BrightForum Manager1 mth ago
- Product Q&A
- Answered
- Answered
Video's of scorm don't show on mobile device
Hi, we created a few scorm files with iSpring Suite (Converted existing PowerPoint presentations). We uploaded these scorm files to our LMS-system that has a desktop and a mobile app version.…
- Danny
- Danny
- 2 mths ago
- 6 replies
- 30
- Catherine TateiSpring1 mth ago
- Product Q&A
Export an interactive and quiz to pdf
Hi everyone. I want to know if is possible export an interactive and quiz to pdf.
- mario
- mario
- 2 mths ago
- 1 reply
- 13
- Kate NicholsoniSpring2 mths ago
- Product Q&A

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Have a question about iSpring products? Ask away! Or share your knowledge and post an answer.

iSpring Community Forum

Product Q&A

iSpring Certification Program

Activating iSpring Suite Max

Activating iSpring Suite 10

How to integrate TalentLMS.

Text Labels and mobile device popups

Notify other users when they complete a training to emulate the others

Clicks no longer working after adding text-to-speech

Is there a GET to retrieve the badges of a user using REST API?

Add Collaborator to Multiple Projects/Courses

When creating a course in iSpring Space/Page, can I add Voice over?

iSpring Presenter - Restricting Player Controls and Stop Presentation If Player is Minimized

Version compatibility

How to Build an Interactive Role-Play with iSpring Suite

Slide audio cuts off early after pausing presentation

Understanding Quiz scoring

Ispring free 64 bit needed

So confused about adding videos files to slides!

Reporting for Learning Track

Is there a way to bypass converting video?

Publishing to Ispring Space

What are the best practices for slide duration when you have a quiz and embedded video? Should they be set to automatic?

iSpring Presenter Published Images Not Appearing in Chrome

Publishing to sharepoint

Simultaneous Appearance of all Questions / answers, feeback at "Quiz Review"

Pause the project if the user is inattentive

Importing Survey Questions

Video's of scorm don't show on mobile device

Export an interactive and quiz to pdf

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