What is my problem

Post Reply

	Author	Message

hungvuhuu

Experienced

Joined: Mon Jun 18, 2012 1:14 am
Posts: 10

Posted: Mon Jun 18, 2012 4:32 pm Post subject: What is my problem

The Player temple of all Tutorials on iSpring website is 'Lite', isn't is?
But when i choose that Player temple for my publish-flash, there is no audio.
Please help me
Sorry for my bad English
Thank you.

profile test

Mikhail

iSpring Team

Joined: Wed Apr 23, 2008 1:35 pm
Posts: 1058

Posted: Tue Jun 19, 2012 11:26 pm Post subject: Re: What is my problem

The only banner player doesn't retain the audio while all the rest will do it perfectly. Lite player should play audio and it has the audio controls. What's the version of the software that you use? How do you insert the audio (PowerPoint -> Insert, or iSpring -> Manage Narration -> Import)?

profile test

hungvuhuu

Experienced

Joined: Mon Jun 18, 2012 1:14 am
Posts: 10

Posted: Sun Jul 01, 2012 5:38 pm Post subject: Re: What is my problem

thank Mikhail, i don't know what caused this error, but when i reinstall the software, the lite has worked well.

profile test

Mikhail

iSpring Team

Joined: Wed Apr 23, 2008 1:35 pm
Posts: 1058

Posted: Mon Jul 02, 2012 6:33 pm Post subject: Re: What is my problem

Thank you for your feedback on this issue. It's very pleasant to hear that it has been solved out. Sometimes re-installation is the right recommendation if settings are messed up and you're lost track on what has been modified.

profile test

Post Reply

Who is online
	In total there are 10 users online :: 2 registered, 0 hidden and 8 guests (based on users active over the past 5 minutes) Most users ever online was 108 on Thu Nov 21, 2013 3:41 pm Registered users: Baidu [Spider], Bing [Bot]