Unable to open the specified quiz file

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Akhilesh

Newbie

Joined: Tue Feb 26, 2013 6:09 pm
Posts: 3

Posted: Tue Feb 26, 2013 6:22 pm Post subject: Unable to open the specified quiz file

I had created two Quiz file and saved it on my desktop. But when I am trying to open them following message is coming from iSpring Quizmaker "Unable to open the specified quiz file. The file is either corrupt or has an unsupported format" . Please help..

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Stacy

iSpring Team

Joined: Thu Nov 04, 2010 11:01 am
Posts: 481

Posted: Tue Feb 26, 2013 6:44 pm Post subject: Re: Unable to open the specified quiz file

Thank you for your post.

Please go to the Help -->About menu in QuizMaker and specify the exact version and build number of the software.

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Akhilesh

Newbie

Joined: Tue Feb 26, 2013 6:09 pm
Posts: 3

Posted: Tue Feb 26, 2013 7:03 pm Post subject: Re: Unable to open the specified quiz file

6.0.2 Build 3262

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Stacy

iSpring Team

Joined: Thu Nov 04, 2010 11:01 am
Posts: 481

Posted: Tue Feb 26, 2013 7:29 pm Post subject: Re: Unable to open the specified quiz file

Please uninstall iSpring QuizMaker form your computer first and then download and install the new version 6.2 using this link:

http://www.ispringsolutions.com/download/ispring_quizmaker_6_2_0.msi

The problem should be solved after that.

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Akhilesh

Newbie

Joined: Tue Feb 26, 2013 6:09 pm
Posts: 3

Posted: Tue Feb 26, 2013 7:38 pm Post subject: Re: Unable to open the specified quiz file

Thanks for your reply.
But same licence key will be applicable for new version??

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Stacy

iSpring Team

Joined: Thu Nov 04, 2010 11:01 am
Posts: 481

Posted: Wed Feb 27, 2013 8:58 am Post subject: Re: Unable to open the specified quiz file

Yes, certainly, the key is valid for version 6.2 too.

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