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Posted: Fri Jun 07, 2013 12:48 am   Post subject: Narration Editor keeps crashing

iSpring Suite Narration Editor crashes every time I try to delete a video clip. I am using PPT 2010 and right now have only one blank slide in my file as a test only. Message is a red x with "Runtime Error! Program c:\Program Files... This application has requested the runtime to terminate in an unusual way. Please contact the application's support team for more information.

In addition, my videos recorded directly with iSpring are playing back as still photos with sound.

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Posted: Fri Jun 07, 2013 12:03 pm   Post subject: Re: Narration Editor keeps crashing

Thank you for posting here and for duplicating your message to our support email. As it is a specific issue we will answer you personally via email.

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