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Posted: Wed May 21, 2014 1:33 pm   Post subject: Bug: iPad zooming in but can't zoom out

Hi Support,
Somehow users can zoom in (believe by double touching), but once they are zoomed in, they can't zoom back out. There seems to be new formatting issues with the iPad that did not exist before. The iPad has not been updated.

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Posted: Wed May 21, 2014 3:01 pm   Post subject: Re: Bug: iPad zooming in but can't zoom out

Thank you for your post!
Can I ask you to provide us with the troubled presentation (output one) for a research? It would be also helpful to know the exact version of iOS you used and to get a brief notification of the issue in your message as well.
Please send all files at and put my name as a subject.

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