Multilevel outline text missing anyone??

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	Author	Message

randomlydunn

Newbie

Joined: Mon Mar 12, 2012 5:27 pm
Posts: 3

Posted: Tue Jun 03, 2014 5:59 pm Post subject: Multilevel outline text missing anyone??

Ispring presenter 7
PP2010
published HTML5 on Windows 7 and windows 8 machines,

Multilevel outline text missing when you open a sub level, if you close and reopen it appears.

(we published on separate computers with same results)

Anyone else see this?
any solutions?

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Mikhail

iSpring Team

Joined: Wed Apr 23, 2008 1:35 pm
Posts: 1057

Posted: Tue Jun 03, 2014 11:43 pm Post subject: Re: Multilevel outline text missing anyone??

The fix to this temporary issue will be added in on of the upcoming releases.

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Jen

Experienced

Joined: Tue Jul 02, 2013 1:29 pm
Posts: 21

Posted: Wed Aug 13, 2014 2:21 pm Post subject: Re: Multilevel outline text missing anyone??

I've run into the same error.

It's good to hear that there's a solution in the works. Mikhail, can a link to the release download containing the fix please be added to this thread (once it's ready, of course)? That will make it much easier to find.

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Jen

Experienced

Joined: Tue Jul 02, 2013 1:29 pm
Posts: 21

Posted: Tue Oct 07, 2014 6:14 pm Post subject: Re: Multilevel outline text missing anyone??

Can we please have an update regarding this issue?

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Julia

iSpring Team

Joined: Tue May 06, 2014 6:46 am
Posts: 393

Posted: Tue Oct 07, 2014 6:49 pm Post subject: Re: Multilevel outline text missing anyone??

Thank you for the post!
Let me please suggest you to install the latest product build form our website. It should help to resolve the issue with the Multilevel outline.

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Jen

Experienced

Joined: Tue Jul 02, 2013 1:29 pm
Posts: 21

Posted: Tue Oct 07, 2014 7:06 pm Post subject: Re: Multilevel outline text missing anyone??

I already have the latest version. It does not resolve the issue. I have already contacted iSpring Support. They are now assisting me. I will post the outcome here.

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Vladimir

iSpring Team

Joined: Fri Apr 04, 2014 9:15 pm
Posts: 580

Posted: Tue Oct 07, 2014 8:10 pm Post subject: Re: Multilevel outline text missing anyone??

Jen, thank you for your patience.
I have just replied you via email.

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Jen

Experienced

Joined: Tue Jul 02, 2013 1:29 pm
Posts: 21

Posted: Tue Oct 07, 2014 9:12 pm Post subject: Re: Multilevel outline text missing anyone??

Vladimir, I have responded to your e-mail with further information and screen shots.

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