Render problems on small tablets

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Steve Sponagle

Experienced

Joined: Tue Sep 30, 2014 10:48 pm
Posts: 10

Posted: Thu Nov 13, 2014 12:20 am Post subject: Render problems on small tablets

We just discovered issues with our quizzes when viewed on smaller tablets (both iPad & Android): background graphic doesn't render, some inserted graphics don't render, some question choices that wrap to more than one line fail to appear. Quiz size 4:3 720x540 Publish settings: Mobile HTML5, Smart compression (PNG+JPEG). Content Props: Fit to Window checked, 720x540, 100%

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Olga

iSpring Team

Joined: Mon Jan 31, 2011 12:20 pm
Posts: 62

Posted: Thu Nov 13, 2014 7:17 am Post subject: Re: Render problems on small tablets

Hello, Steve!

Thank you for reporting the issue. In order to fix it, could you please send us the source quizzes, or a sample quiz where the issue reproduces? Please email us at support@ispringsolutions.com

We look forward to resolve it as soon as possible. Thank you for choosing iSpring!

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