slide number appearing as #

Hi there,
I am new to this, so I wonder if I am missing something basic:
when I publish my presentation the automatic slide number appears as # (instead of the number).
Is this a known issue?
What to do?
Many thanks!

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Hello Karina!
Let me please suggest that you update the software to the most recent build and check if the problem persists.
The latest build is 7.1.0.8627.
I hope this helps to resolve the problem!

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Thank you, Julia.
I checked, and I am running the latest version.
I think this problem may be because my page numbers field is not the standard footer frame, but one that I added to the master slide separately.
You should be able to see this in the example that I just sent to the support team.
When I the standard footer - this is not an issue - slide numbers are working properly.

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Hello Karin!
Thank you for the reply and for the files provied.
I will be happy to look into the presentation and troubleshoot the problem!

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