Error loading content item meta

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JosepClosas

Newbie

Joined: Fri Apr 01, 2016 11:27 am
Posts: 1

Posted: Mon Apr 04, 2016 8:02 am Post subject: Error loading content item meta

I get "error loading content item meta" when I try to play a presentation generated with iSpring Converter using iSpring Viewer. I suppose that the problem is in my server. What types of files do I have to include in the .htacces file of my server root?

Thank you very much!

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Lyubov

iSpring Team

Joined: Tue Sep 08, 2015 10:19 am
Posts: 180

Posted: Mon Apr 04, 2016 8:09 am Post subject: Re: Error loading content item meta

@JosepClosas
What device are you experiencing this issue with?
Could you please send us a link to this presentation on your server? This will help us a lot to find out what file types do not work as expected.
You can send us an email to support@ispringsolutions.com. We will be glad to help!

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