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Posted: Mon Aug 01, 2016 2:11 am   Post subject: Failed to display on tablet view

I just made simple quiz (140 multiple choice questions, 4 choices in the same row). When I build with PhoneGap, it cannot display on mobile. Checking detail, I found out that even in ispring quizmaker, desktop and mobile preview works well, but tablet preview hangs (same as app build by PhoneGap).

The quiz is very simple, but build process took me more than 3 days without understand why it fails. Can anybody have a clue?

Regards,
Anh Han


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Posted: Mon Aug 01, 2016 8:55 am   Post subject: Re: Failed to display on tablet view

@anh.han
Please note that PhoneGap is a third party app, that is why we can't provide any support for it's output.
How exactly did you convert and preview the quiz on your tablet?
What kind of tablet with which operating system did you use?
It would be great if you send us your original *.quiz file to support@ispringsolutions.com so that we can look at it. Then we will be able to help you to find out what is causing the issue.


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Posted: Tue Jan 31, 2017 11:31 am   Post subject: Re: Failed to display on tablet view

We have really similar issue with iSpring Converter,there is no working tablet view.We have mobile view also on tablet(because i was told the tablet's viewport resolution is too low).
I don't understand if it is not individual problem why is not possibly to correct it and use some other methods to device detection(like @media query in css file)


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Posted: Tue Jan 31, 2017 2:09 pm   Post subject: Re: Failed to display on tablet view

@Joop
Please note that this discussion was referring to an issue with a specific quiz file that didn't work on tablets. This issue was already resolved in the 8.3 version of iSpring Suite.
If you need any technical assistance with your presentation, please feel free to send us a message to support@ispringsolutions.com.
This is the best way to get in touch with our tech specialists.


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