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Posted: Mon Sep 26, 2016 10:06 pm   Post subject: Narration editor crashing

I just installed the 9/22/16 update for Converter and now am unable to use the program. Every time I go into narration editor, import an audio clip, and then click on anything, the narration editor crashes. What's going on? This is happening in both PPT 2010 and 2016. I just reinstalled 2016 to be sure I was working with the most recent version.


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Posted: Mon Oct 17, 2016 5:09 pm   Post subject: Re: Narration editor crashing

Thank you for your post!
We're sorry for the delayed response. We had some technical issues with our Forum.
Are you still havign the same problem with Manage Narration?
Let me please suggest that you repair MS Office installed on your computer following the steps from this article:
https://support.office.com/en-us/articl ... b40c5bb88b

If the problem still exist, please contact our Technical Support support@ispringsolutions.com


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