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Posted: Wed Dec 27, 2017 9:13 am   Post subject: Noise Removal not effected

Hi, I removed background noise in Manage Narration. It sounded really good. I saved and closed. However, when I previewed the presentation / published the presentation, the noise is still present. It is as if I had not done anything to the noise. So I went back to Manage Narration, it sounded perfect without noise. So it seems Manage Narration had done its job, but not effected it. Please help.

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Posted: Fri Dec 29, 2017 9:17 am   Post subject: Re: Noise Removal not effected

Hi Martin!

Please let us know the model of the camera you used to record tour narration.

You are also very welcome to share your presentation files with us so we can look into it on our end.

Hope to hear from you soon.

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