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Posted: Thu Mar 29, 2018 6:07 pm   Post subject: Audio won't stay saved

I am adding audio to slides. I have successfully added and saved them. I closed the file, opened it, and the audio segments were there. I added more, saved and exited. Reopened and they were there. Made a couple more, saved, closed, reopened, and no audio segments.

I have done this several times with the same result. I have changed microphones, settings. I don't understand why the audio won't STAY saved?!

Suggestions? I'm saving to One Drive, does that matter?


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Posted: Thu Mar 29, 2018 6:28 pm   Post subject: Re: Audio won't stay saved

Hi! Thank you for your inquiry!
Yes, it actually does matter where you are saving your project files to. We strongly recommend to save and store all your project files on a hard drive of your computer. The thing is that iSpring may not be able to access remote locations like synced folder of OneDrive.
You can find more information about how to correctly manage iSpring projects by following the link below:
https://www.ispringsolutions.com/articles/managing-projects-in-ispring.html#choose-the-right-place-for-your-project


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Posted: Thu Mar 29, 2018 7:20 pm   Post subject: Re: Audio won't stay saved

Thank you! As I typed that last point about One Drive, I figured I should try by using my Hard Drive, and yes, it worked.
Thanks for the quick reply!


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