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Posted: Wed Aug 01, 2018 6:27 pm   Post subject: Audio glitches when publishing on LMS

We are using the free version of iSpring 8 to covert PowerPoint presentations to SCORM files (HTML version). When viewed in preview mode, everything functions as intended. When we upload the SCORM zip to our LMS, the published version has inconsistent glitches. For some users it will play fine, for others the audio won't play or it will start mid narration and then go back to the beginning of the audio clip.

Our PowerPoints have automatically starting narration but users advance by clicking (the slides are not timed).

Can you advise as to how to get audio to play automatically without glitches?


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Posted: Mon Aug 27, 2018 5:43 pm   Post subject: Re: Audio glitches when publishing on LMS

Hello!

This virtually can be caused by anything: starting from the unstable Internet connection and ending with the browser issues.

I recommend that you test your course in the SCORM Cloud environment in various browsers.


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