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Posted: Wed Sep 12, 2018 6:47 am   Post subject: ISpring player on Android

Hi

We’ve recently purchased 5 licences for the suite but we’re having a few issues with deploying the content on Android devices. The player works fine in iOS but we have the following issues on Android and wondered if anyone had any ideas.

During a quiz the ‘done button’ moves off screen when the table is in landscape orientation. Only by a few pixels, but this happens regardless of the resolution we set when publishing and the resolution of the target device. (We’ve tried everything from a 1024X600 up to beyond Full HD tablets)

When embedding videos many of the Android devices simply wont play video. It is clearly there and can be scrubbed through but refuses to play. On devices where it does play it plays only a small window of the top left of the video unless you first select full screen.


Any ideas, as this is pretty important for our usage.

Thanks


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