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Posted: Mon Oct 22, 2018 11:32 pm   Post subject: Access denied

I recently (Oct. 2018) downloaded and installed iSpring8. I then initialized both my account and the forum. When I attempted to record my youtube screen, I received the following popup window: initialize []: access is denied. I am effectively denied use of the program. What is the problem?


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Posted: Fri Oct 26, 2018 4:00 pm   Post subject: Re: Access denied

Hi,

Thank you for your message!

I believe you will need to install an audio driver High Definition Audio Device. If it will not help, please send us an email to support@ispringsolutions.com.

Best regards,

Sandra.


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