Testing the free software and audio won't play at all

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Laurie

Newbie

Joined: Wed Feb 25, 2009 2:29 am
Posts: 1

Posted: Wed Feb 25, 2009 2:42 am Post subject: Testing the free software and audio won't play at all

Hi there. In my original PPT I had to convert an MP3 to a WAV file to decrease it's size and embed it in the PPT. This worked fine and I was able to email the file. (I'm certain it's embedded because PP says my multimedia is "contained in file")

When I tried to convert the PPT with iSpring, the audio won't play at all. What am I doing wrong or is this because it's the trial version?

Thanks for any help you can give me.

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Maria

iSpring Team

Joined: Mon Mar 31, 2008 11:24 am
Posts: 138

Posted: Wed Feb 25, 2009 10:49 am Post subject:

Hello Laurie!

It's difficult to say what causes this problem without seeing your presentation. Could you please send the PowerPoint slide with the embedded sound to our Support Team at support@ispringsolutions.com?

Thank you in advance!

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