Viewing Problem on iSpring Learn

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kyc1216

Newbie

Joined: Mon Jan 11, 2016 9:24 am
Posts: 4

Posted: Wed Jan 27, 2016 10:12 am Post subject: Viewing Problem on iSpring Learn

I have published a PowerPoint containing audio from iSpring Suite to iSpring Learn. It stopped at particular slide and could not move forward by using IE9. I have played for several times and it stopped at the same slide. But, the slides run smoothly by using IE8 and other browsers.

What are the reasons behind and how can this be solved? Thanks a lot!

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Julia

iSpring Team

Joined: Tue May 06, 2014 6:46 am
Posts: 394

Posted: Wed Jan 27, 2016 10:22 am Post subject: Re: Viewing Problem on iSpring Learn

Thank you for the post!
Sorry to hear that you're having this issue with your course!
Let me please ask you to send us the link to the course to iSpring support team for testing purposes.

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kyc1216

Newbie

Joined: Mon Jan 11, 2016 9:24 am
Posts: 4

Posted: Fri Feb 26, 2016 1:36 am Post subject: Re: Viewing Problem on iSpring Learn

Would you mind giving me your team's email address so that I can send the course link for your investigation? Thanks.

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Julia

iSpring Team

Joined: Tue May 06, 2014 6:46 am
Posts: 394

Posted: Fri Feb 26, 2016 8:22 am Post subject: Re: Viewing Problem on iSpring Learn

Thank you for the post!
You're welcome to visit the Support web page which has all our contacts:
https://www.ispringsolutions.com/support/contact

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