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Posted: Sat Oct 24, 2009 5:00 pm   Post subject: Blank screen in Firefox

When I publish a slideshow it plays perfectly in the IE browser (except that I have to click to allow active x control each time) but in Firefox all I get is an empty browser window.

Anyone know what settings to tweak so that the slideshow appears in Firefox?


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Posted: Tue Oct 27, 2009 3:23 pm   Post subject: Re: Blank screen in Firefox

Hi Pauline,

Please upload fixprompt.js file to the server as well and you won't be prompted about ActiveX control every time.

As for the Firefox issue, please use iSpring generated embedding code which you can find in generated index.html file. I hope it will fix the problem.

Otherwise, please contact us via email and provide us with the links to your website to research the problem thoroughly.

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