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Posted: Tue Nov 29, 2016 9:18 pm   Post subject: Screen recording 3:34 long only publishes the first 5 second

Preview shows the full video, but after publishing, only the first 5 seconds is there. I have three screen cam slides that range from 1 minutes to over 3 minutes. They all publish with only the first 5 seconds.


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Posted: Tue Nov 29, 2016 10:26 pm   Post subject: Re: Screen recording 3:34 long only publishes the first 5 se

Thank you for posting here!
I believe that the issue is to be found in the fact that "the minimum slide duration - 5 seconds" option was selected when publishing: Publish--> Playback and Navigation tab--> make sure that the minimum slide duration is unselected.
Please also go to the Presentation Explorer on the iSpring tab and set up the duration of your slides to 0 seconds.
This should help to resolve the issue.
If this does not help or you have any other questions, you can contact our support team at support@ispringsolutions.com
Have a great day!


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Posted: Wed Nov 30, 2016 5:21 pm   Post subject: Re: Screen recording 3:34 long only publishes the first 5 se

I have this issue as well...the scorm player can play the additional time, but it is confusing for the learner to figure that out.

I have created screencasts separate of a power point presentation, so am not finding the option to change the time when publishing. Thanks...


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Posted: Wed Nov 30, 2016 8:54 pm   Post subject: Re: Screen recording 3:34 long only publishes the first 5 se

Hello, Chris!
Actually, the issue might occur due to some other reason.
We'll be glad to look into the issue, if you could contact us directly and send an email to our Technical Support specialists.
It would be also helpful, if you can attach your project's folder, as it will definitely speed up the research process.


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