exporting to Word

Post Reply

	Author	Message

griveran

Newbie

Joined: Tue Nov 11, 2014 12:53 pm
Posts: 3

Posted: Tue Nov 11, 2014 12:59 pm Post subject: exporting to Word

Can't export to Word. Message states: "unable to export". What can I do?

Thank you.

profile test

Vladimir

iSpring Team

Joined: Fri Apr 04, 2014 9:15 pm
Posts: 580

Posted: Tue Nov 11, 2014 1:17 pm Post subject: Re: exporting to Word

Thank you for posting here!

This can occur if iSpring does not have an access to the destination folder.
Please try to publish the quiz into the folder on your local drive (e.g. on desktop). At the same time, please make sure that the .quiz file to publish is located on your local drive as well.
The thing is that iSpring can be blocked if you have some restrictions on the destination folder (e.g. if it s a network folder) or if the .quiz file is located in the folder with restrictions or on an external carrier.

Hope this was helpful.

profile test

griveran

Newbie

Joined: Tue Nov 11, 2014 12:53 pm
Posts: 3

Posted: Tue Nov 11, 2014 1:49 pm Post subject: Re: exporting to Word

Thanks for the quick reply. Already attempted your suggestion but keeps doing the same. Also, after declaring "unable to export" the software opens a browser. Sorry to bother you.

profile test

Vladimir

iSpring Team

Joined: Fri Apr 04, 2014 9:15 pm
Posts: 580

Posted: Tue Nov 11, 2014 2:12 pm Post subject: Re: exporting to Word

Could you please send me the .quiz file via email (support@ispringsolutions.com)?
So I will be able to test it on my side and reply you asap I have an answer.

profile test

griveran

Newbie

Joined: Tue Nov 11, 2014 12:53 pm
Posts: 3

Posted: Tue Nov 11, 2014 4:39 pm Post subject: Re: exporting to Word

Thank you. Will do later.

profile test

Post Reply

Who is online
	In total there are 13 users online :: 1 registered, 0 hidden and 12 guests (based on users active over the past 5 minutes) Most users ever online was 803 on Sat Dec 12, 2020 9:21 am Registered users: Google [Bot]