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Posted: Sat Dec 14, 2013 8:45 pm   Post subject: PPT video poster frames only show on first slide load

Hey, when I specify a poster frame for videos in PPT, and then publish the output, the poster frames only show up the first time the slide is loaded during playback.

Subsequent loading of the same slide shows a black box until the video is played.

Is this something that can be fixed?


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Posted: Fri Dec 20, 2013 3:17 pm   Post subject: Re: PPT video poster frames only show on first slide load

Can you please show us an example of this behaviour? You can contact us at our support email.


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