Preview Not Working

Preview (both question and entire quiz) opens new, blank window. Happens now with new and old quizzes. I've un-installed and re-installed Presenter, but it still doesn't fix the problem.

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I just noted that Preview has stopped working for me too.

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This bug is already fixed in the new build of iSpring Presenter 5.6. Please follow my recommendations to settle the issue:

1) Close MS PowerPoint;

2) Delete iSpring Presenter from your computer via Control Panel --> Add or Remove Programs;

3) Delete iSpring folder manually if it is not removed automatically: "C:\Program Files\iSpring";

4) Delete iSpring Solutions folder manually if it is not removed automatically: "C:\Program Files\Common Files\iSpring Solutions";

5) Download and install the fixed version of iSpring Presenter using the following link: http://www.ispringsolutions.com/downloa ... _5_6_1.msi

For MS Windows 7 64-bit + MS Office 2010 64-bit please use this link:
http://www.ispringsolutions.com/downloa ... _5_6_1.msi

6) Restart MS PowerPoint and check if the question preview option works correctly.

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Thanks for the quick reply, Stacy.

I uninstalled and reinstalled Presenter as you said. It didn't immediately fix the problem.

But, I stumbled upon something interesting. The sequence in which I opened the quiz made a difference.

In one sequence Preview worked: Run Ispring- Run PPT- Open presentation - then quiz.

When I opened the presentation directly by double-clicking or when I ran PPT before opening the presentation, Preview didn't work.

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Thank you for reporting the problem. The new version of iSpring Presenter will have this bug fix. iSpring Presenter 5.7 will be officially available for downloading in about a couple of weeks.

Currently I can offer you try the beta-version of iSpring Presenter 5.7 using the link below. With this version the quiz preview option should work correctly:

http://www.ispringsolutions.com/downloa ... 0_3012.msi

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